I have purchased a couple different policies and I have never in my life seen such terrible customer service. I cancelled my policy today because girl that is currently running the day to day operations is rude, condescending, has zero accountability and should not at all be dealing with customers. I contacted the owner and he wouldn't answer the call, nor return one, I get they cater to a typical demographic, but definitely take your business elsewhere; they should be not be in business.
October 2022
Misinformation & not very organized on setting appointments when set, misinformed bigger refund Just to Have you wait a month and tell you your not receiving hardly anything went to pick up paperwork 1month later to be informed didn't even have paperwork ready good ? experience this was My son I suggested him to go there... read full review
I have purchased a couple different policies and I have never in my life seen such terrible customer service. I cancelled my policy today because girl that is currently running the day to day operations is rude, condescending, has zero accountability and should not at all be dealing with customers. I contacted the owner and he wouldn't answer the call, nor return one, I get they cater to a typical demographic, but definitely take your business elsewhere; they should be not be in business.
Misinformation & not very organized on setting appointments when set, misinformed bigger refund Just to Have you wait a month and tell you your not receiving hardly anything went to pick up paperwork 1month later to be informed didn't even have paperwork ready good ? experience this was My son I suggested him to go there... read full review
fast friendly service and great rates