About Doty Mechanical
Doty Mechanical offers reliable service with a knowledgeable and efficient team. Their staff is friendly, professional, and attentive to customer needs. The team explains their work clearly, including checking for gas leaks and repairing them, ensuring customers understand every step. They are praised for their timeliness, politeness, and thoroughness, such as replacing fuel injectors, checking furnaces, cleaning vents, and adding insulation for quieter operation. The crew of 3 arrived right on time, got right to the job, worked methodically and diligently installing ducting and venting for a new range hood. Michael and his team did an excellent job fixing our leaking issue and replacing the faulty water heater. Their work stood out for its quality, speed, and professionalism. On their very first visit, Michael was able to restore hot water using the working unit, which immediately solved the problem of having no shower and prevented further leaks. This service check up was like all others, i.e., they were here on time, friendly, efficient and offered a money saving suggestion for buying new filters! They are the best! Although the quote for a recent replacement was not the lowest, their clear explanation and note of rebate savings helped match other prices. They also facilitate installation by accommodating preferred times and provide helpful recommendations to improve furnace performance without extra cost. Additionally, Doty Mechanical offers furnace plans for discounted parts and labor, as well as covered maintenance costs in the following year. Overall, the company demonstrates professionalism, attentiveness, and excellent service.
We were out of town and came home to realize the fan on our AC wasn’t working on a 90 degree day. I called Doty and they were able to get me a same-day appointment. Ben arrived at our home, diagnosed the issue within a matter of minutes and had it fixed in about 15. They were reasonably priced and I would definitely recommend them and use them again. Also, I must mention I had called around to several other places looking for appointments and Doty office people were super kind and helpful.
Heath and his team are amazing! Our furnace died on Monday (RIP Old Fella), and I called that evening. They had a tech there first thing in the morning. Brought our family space heaters and a quote before noon. Very professional and an absolute pleasure to do business with!! Thank you Doty!