About The Furnace Guy, Inc.
The Furnace Guy, Inc. is a Michigan (MI) company that specializes in heating, cooling, plumbing, air conditioning, ductless mini-split systems, geothermal groundwater heat pumps, and furnace repair, service, replacement, and maintenance. Customers praise the company's professional, responsive, and thorough service, even in emergency situations like a blizzard. For over 10 years, The Furnace Guy has been the go-to business for many customers, known for high-quality equipment and installations. They have delivered excellent service for mini-split installations, quickly addressing any issues at no additional cost. Recently, customers have highlighted the exceptional quality of service. One customer mentioned that The Furnace Guy installed a complete heating and air-conditioning system, noting how well the system works and the cleanliness of the installation. Another customer shared that their church received a competitive quote for furnace service, significantly lower than other bids. Quick service and fair prices are also emphasized, with a customer expressing appreciation for the prompt response to fix their furnace. Overall, The Furnace Guy is a reliable and trusted HVAC service provider in the Kalamazoo County and Battle Creek/Springfield area, highly recommended for all heating and cooling needs.
These folks installed my HVAC in 2024 and did a great job at the time. Their service since then has also been top notch, with courteous staff, good scheduling, and an overall professional job. Would not hesitate to recommend.
The technician Phil was very good and started right in after what I described that what I saw not working on my furnace. Got right to work. Very professional even being called out at 6 pm on a Friday. Stayed to make sure all was good and cleaned up after. Did not try to upsale us on extra repairs. Made sure to stay to make sure we were happy and taken care of.
All the Staff at The Furnace Guy were wonderful to work with from Phil the Owner who helped us choose the best heat pump and furnace package for our home to Kenton and Ethan that removed our old boiler, handling unit and air conditioning unit and installed our new heat pump and 97% efficient furnace in two days in the cleanest, most efficient manner without us losing heat during our first cold spell. Even Tara in the office filed our Consumers Energy rebate for us and provided the AHRI Certificates we need to get the Federal Tax Credit. All in all it was a great experience and we would highly recommend The Furnace Guy.