Reviews for Fresenius Medical Care at Bronson Methodist Hospital
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Fresenius Medical Care at Bronson Methodist Hospital
601 John St, Kalamazoo
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Went in for a routine colonoscopy and felt forced to be knocked out. I told my nurse that I didn't want to be put under for the procedure (which used to be the norm), and I had to argue with the anesthesiologist for about 10 minutes prior to the procedure. I ultimately gave in just to get it over with but felt completely disrespected and my wishes were disregarded. I contacted Bronson "patient relations" regarding my experience and they told me "anesthesiologists aren't employed by Bronson so we can't do anything about it". This is an unacceptable answer to me and I wouldn't trust Bronson hospital to follow your wishes if it is inconvenient, or less lucrative for their contracted "employees". Unfortunately, these contracted employees aren't required to uphold patient centered care and have zero accountability.
I recently had back surgery. The nurses were really helpful and the made me feel comfortable. I met 3 people that were going to be in the er with me. Dr. Wiggins came in and asked if I had any questions and made sure my husband knew what was going on. After I got of surgery the nurses in recovery made sure I was ok, asked if I needed anything or if they could do anything for me. It's nice to see that people truly care. It's not just a job to them. If anyone ever needs back surgery go see Dr. Wiggins.