1-800-HANSONS

1-800-HANSONS is a home improvement company that specializes in the installation of replacement windows, vinyl siding, roofing, and gutter guards. They pride themselves on providing high-quality products and installing them as if they were putting them into their own homes. The company also offers a Lifetime Guarantee for any necessary service or problems that may arise with their products. According to reviews, the installation process for vinyl windows is typically praised for the politeness and knowledge of the crew. The installers are described as being kind, friendly, and making the experience feel personal, as if the homeowners are part of their family. They are also commended for their professionalism, responsiveness, and attention to detail in cleaning up after the installation. However, there have been some negative experiences with the ordering and delivery process. Some customers have reported long wait times and a lack of communication from the company regarding the status of their orders. There have been instances where the company has encountered issues with the order, such as structural problems or oversized windows, which have resulted in additional costs and delays. One customer in particular had a very negative experience with the ordering and delivery process. They ordered windows in April and were told it would take 8-10 weeks for installation. However, they did not receive any communication from the company until they reached out themselves. They encountered multiple issues with the order, including structural problems and oversized windows, which resulted in delays and additional costs. The customer was left feeling frustrated and with a lack of faith in the company. They regret not choosing a different company and are still waiting for their windows to be installed. In conclusion, 1-800-HANSONS is a company that provides high-quality home improvement products, but some customers have had negative experiences with the ordering and delivery process. They are commended for the professionalism and friendliness of their installation crews, but communication and transparency regarding the status of orders could be improved.