“Kevin took care of me here, my first time in this store, and had me out the door in less than five minutes. I had an issue with my 10 year old MacBook, and he was on it! I’ll be upgrading soon, and when I do, it’ll be here!“
“Door-to-door service in a blizzard. Wow!We have a Macbook that was giving our exchange student trouble. Not having a strong background in Mac OS repair we decided to turn it over to Brady. Excellent communication and on-time. Did I mention he drove out to pick it up and return it in a Blizzard? Despite winding down the retail location recently, the door-to-door service is an excellent upgrade. I hope the good reviews on Google offset the lack of a retail location. I drove by their shop for many years so I recognized the name, but this is the 1st I've used their services. We will certainly plan to use Team IT for any future needs.“
“Mike is the best. He knows everything about your computers.. Everything..
He can fix, improve, or replace your mysterious box so you're happy again. Local, people!“
“Absolutely fantastic company to have work for you. Extremely helpful and just fantastic to work with. Can't thank them enough and would highly recommend.“
“Great company to work for. 16 years of serving customers, and looking forward to many more.“
“Dewpoint has been a valued partner of Ottawa County for several years. Focusing on customer service and value.“
“Friendly staff and their IT engineers are awesome. I would highly recommend them to any business looking for good IT support.“
“A wonderful tech company in Grand Rapids. We have great service with Jack in the past. Recently, Kermit and Rob made a special priority to run to our site to fix an issue that we were having. Their service for us has been greatly appreciated thus far.“
“It could have been one of several things wrong with my laptop, but it ended up being the motherboard and not worth fixing. He showed me how to get the data off the hard drive. This was no charge because he was unable to fix. He kept me in the loop thru the whole process. I will come back again when I encounter my next pc problem.“
“The hard drive partially crashed on my wife's computer the day before she had an online seminar to record that she prepaid several weeks ago.
I walked in to computer house calls unannounced and requested to have all data transferred from bad drive to a new one.
Due to the computer being an older refurbished model, Duane suggested I upgrade to a new computer. He looked up a good make and model for what my wife uses it for and I quickly ran to a local computer store and bought it.
Duane jumped right on my project Thursday morning and had everything completed by Friday afternoon. By Friday night my wife was watching and recording her seminar.
Very friendly and helpful Small business and I highly recommend“