From Elara Caring
Elara Caring provides personal care services in Jackson, MI & surrounding Michigan counties. If you or a loved one has trouble with daily living tasks, home safety, or personal care, we provide a specialized program to make life easier & secure independence at home. We offer in-home care services from qualified home health professionals. We help with many activities: bathing, incontinence, feeding, 24/7/365 care, medication reminders, light housekeeping, & more. We work with insurance, Medicaid, veterans, and local programs for affordable care. Contact us today to learn how we can help! Elara Caring is the nation’s largest home healthcare agency operating in 16 states with 26,000 caregivers, 200 locations & serve over 60,000 patients.
Google: 3.2/5
I had problems from the very beginning with this service. The caregivers are not trained at all other than some videos. The behavior of their caregivers is downright unbelievable, ex, asking to shower, snapping photos for themselves, talking to family and friends while they should have been helping the client. I complained about the inappropriate behavior and ended up with them no longer accepting my calls!! I strongly suggest using a different service provider for your care or family member.
Elera Caring does NOT even deserve 1 star!!!!! My mother is home on hospice and they have been HORRIBLE! MOST of the nurses are rude and disrespectful, Emma especially!!!!! You would think you would have some good bedside manner for terminal cancer patients. They don't care. The nurse is supposed to check the oxygen tubing weekly. They went MONTHS without checking it. My mom had water in the tube, then she had to call for emergency help because the nurse didn't do her job. Most of the nurses had a condescending tone with my mom. They frequently changed and rescheduled visits. They only came once a week, how hard was that? We finally talked her into switching hospice companies,...read full review
Elera Caring does NOT even deserve 1 star!!!!! My mother is home on hospice and they have been HORRIBLE! MOST of the nurses are rude and disrespectful, Emma especially!!!!! You would think you would have some good bedside manner for terminal cancer patients. They don't care. The nurse is supposed to check the oxygen tubing weekly. They went MONTHS without checking it. My mom had water in the tube, then she had to call for emergency help because the nurse didn't do her job. Most of the nurses had a condescending tone with my mom. They frequently changed and rescheduled visits. They only came once a week, how hard was that? We finally talked her into switching hospice companies, and Elera canceled EVERYTHING on Friday, before she got a chance to register for the new company, which was happening on Monday. Elera called the oxygen company and canceled that without my mother's knowledge. The oxygen company went to her house to turn off the oxygen and take the tanks. She will die without it. THANKFULLY Carelinc, the oxygen company, did NOT turn it off and take the tank, they were sympathetic and helped her. THEY even said that Elera Caring is a HORRIBLE company, and she will be MUCH happier with her new hospice company! PLEASE do NOT sign ANY loved ones up with Elera Caring!!!!!!