Jelsema Veterinary Clinic

Jelsema Veterinary Clinic, established in 1998, is known for its exceptional customer service and top-notch medical care. The clinic's team is dedicated to addressing concerns and developing tailored treatment plans for each pet to ensure the best possible medical outcomes. As the only Fear Free Certified Practice in West Michigan, Jelsema Veterinary Clinic strives to minimize fear, anxiety, and stress during veterinary visits. Upon entering the clinic, one is immediately greeted with warmth and friendliness. The staff goes above and beyond to make pets and their owners feel comfortable. They take the time to compliment and get to know each pet, even those who may be nervous. The team is patient, understanding, and attentive to each pet's unique needs. The clinic's transparency sets it apart from other veterinary practices. During appointments, all questions are explored and answered thoroughly. Estimates for possible and optional treatments are presented, including the cost of lab work, clinic time, medication, and any required add-ons. This transparency ensures that pet ownership remains accessible to those who may need to consider their bank account balance. Dr. Natalie at Jelsema Veterinary Clinic has been praised for her exceptional understanding and patience with vet-reactive dogs. She demonstrates a genuine care for her patients, making both pets and their owners feel at ease. The clinic also boasts reasonable pricing and an in-house pharmacy, making it a convenient and cost-effective choice for pet owners. In summary, Jelsema Veterinary Clinic offers excellent customer service, top-notch medical care, transparency, and a caring, attentive team. From the moment one enters the clinic, they are met with warmth, friendliness, and a genuine care for their pet's well-being.