About Platte Lake Veterinary Clinic: Nelson David DVM
Platte Lake Veterinary Clinic is a practice known for providing excellent, professional, and compassionate care over many years. Clients describe the veterinarians as wonderful, relaxed, and taking time to explain procedures clearly. The clinic is praised for treating animals with exceptional care, as if they know them personally, making clients feel very good about their visits. It is a busy place but highly recommended. However, a recent policy change has caused some concern. Animals and owners now wait together in a common waiting room until pets are taken to the back for treatment, which can be difficult as excited animals interact. Furthermore, post-treatment discussions between the vet and owner now occur in the waiting room, lacking privacy. This has made some clients uncomfortable, particularly when overhearing sensitive conversations. Despite this feedback on the new policy, the clinic remains recognized for its successful treatments and clear, caring instructions.
I would rate Platte Lake Vet a 3 stars if I only rated my visits today and yesterday. I gave them 5 stars because of the excellent care they have given our dogs over many years. Yesterday I brought our dog in for kidney stone evaluation. he is having an ultrasound today. Two things concerned me. In the past, the owners and animals were taken into an exam room to wait for the vet by themselves. This time all of the animals and owners stayed together in the waiting room until one by one, the animals were taken into the back. it made it very difficult because the animals were excited to meet each other and jumping all over everyone. After the animals were treated, the vet would bring them back and talk to the owner - in the waiting room. There was no privacy and it was very uncomfortable listening to the conversations between the owner and the vet. one conversation was about putting a cat to sleep. The policy makes waiting for the vet difficult because the animals are acting up, and discussions between the owner and vet should take place in private.
They were very professional, caring, and compassionate. Our dog is unfortunately in the final stages of his life, but we were happy to be told that he still has time and that what we are doing for him is the right thing to do. The instructions for how to proceed were clear, so we feel very good about every aspect of our visit. I highly recommend Platte Lake Vets!
Dr Molnar is wonderful. Although it's a busy place, when she is with you and your pet, she is relaxed and does not rush. She took the time to explain the ACL surgery she did on our lab and it was successful! I highly recommend this practice.