Grosse Pointe Optical

Sep 2023

Clean place, Dr. Kim Le is the one who checked our 5-year-old son. Dr. Le was beyond amazing; she has too much knowledge, a good caring heart, and a great way of communicating with kids. I appreciate every minute Dr. Le spent while checking on my son's eyes. The negative part about our visit was when the doctor's assistant came to apply drops in my son's eyes and that is why I am stressing myself all day after this visit. The assistant seemed like a nice person but her communication with us including my son the minute she entered the room was very poor. She did not even smile with the kid, honestly, she dealt with him as an adult. she flipped the chair 90 degrees, she said she will lay him down, but it was too late for me to suggest another way to position my son, his position is terrible because he has a serious back issue and that killed me inside. She should have comforted my son when he panicked after the chair was tilted, instead, she ordered my wife to grab his hand. I was hurt, sad, and upset because I was worried about his back. Sad experience but after all I thank my LORD and Dr. Le for everything.

Sep 2019

Great group of doctors at Henry Ford Ophthalmology! My family has been coming here for years, like over 20+ years. We drive over 30-40 minutes and pass many other ophthalmology offices to come to this place. Parking is easy and right off Jefferson - parking is free. Comfortable waiting area but I will say that it could use an updating. Very nice decor for the 90's but it could use a fresh coat of paint and updated furniture. There is a little coffee station area. Restrooms are nice and clean. Henry Ford OptimEyes is located right within the building/lobby. It is not very big but big enough to check out some glasses. Front desk staff are hit and miss - some are helpful, while others lack in customer service. The doctors/medical staff are excellent. Medical staff are kind and understanding that getting your eyes poked at is not the most fun. I see Dr. Tina Turner (the best name ever, right?!). She is a peach, intelligent, and kind. She takes her time with you and cares about your concerns.