About RX Comfort Heating & Air Conditioning
RX Comfort Heating & Air Conditioning is a highly-regarded heating and air conditioning contractor serving the Grand Rapids area. They are known for their use of advanced diagnostic equipment, exceptional customer service, and professionalism. Customers have noted quick response times, with one experiencing a furnace installation the next day after theirs died in January. They appreciated the affordable pricing and lack of pressure, highlighting the professionalism of the staff. Technicians are described as professional, punctual, and honest, providing clear diagnoses and recommendations. Customers feel confident in their decisions, noting the politeness of the staff and the cleanliness of the work area. The company offers quick quotes and comfortable central air installations. Technicians are kind and thorough, explaining maintenance expectations. They show attention to detail, such as shutting windows after installation. RX Comfort has taken great care of customers for years, charging less than expected. They have helped customers get more years out of air conditioners and provided new ones. The team is described as funny and the best around. Customers are impressed by how they take care of their customers. RX Comfort Heating & Air Conditioning is highly recommended for their professionalism, customer service, and quality of work, making them a trusted choice for any heating and air conditioning needs.
Caiden came to give us a quote for a new furnace and air conditioner and he was very professional and knowledgeable. the quote came back lower than others with more options. I called on a Saturday and the owner.Answered and scheduled us for Monday. Caiden and Mitch were here by 8:30 am and done by 3:30 pm. Caiden gave me a full tour inside and outside of our new furnace and air conditioner and explain how everything worked. He was very thorough. They even made sure that my cats didn't get out. I would recommend this company without hesitation. The customer service was amazing and they definitely know what they are doing.
When my furnace stopped working they came out the very next day. The technician explained everything to me as he was doing it and found the replacement part locally so the whole repair took about 1 hr. The technician was very nice and seemed to be very knowledgeable. I would recommend them!
Excellent HVAC pricing and technical service.