“Judd the Plumber” (his words) gave me a call to say he doesn’t do gas line installs as he’s not licensed for that kind of work. That, alone, gives me reason to consider him for any future (not gas line) plumbing I will need to fix or replace.
September 2023
Thornapple plumbing called us 2 1/2 hours after we asked for a quote on Angie’s list (on a Sunday morning). They were very upfront with what they could and couldn’t do and then he walked me through how I could fix a plumbing issue on my own. Will definitely be calling them with further problems or if we need our water heater serviced. Also cautioned us to wait until Monday if we can to not be up charged for weekend prices.
June 2023
Jud worked with me on the phone on several occasions to offer his comments on my pictures so he was as prepared as possible, with the right parts, when he came here to do the repair in the least amount of time and cost yo me.
“Judd the Plumber” (his words) gave me a call to say he doesn’t do gas line installs as he’s not licensed for that kind of work. That, alone, gives me reason to consider him for any future (not gas line) plumbing I will need to fix or replace.
Thornapple plumbing called us 2 1/2 hours after we asked for a quote on Angie’s list (on a Sunday morning). They were very upfront with what they could and couldn’t do and then he walked me through how I could fix a plumbing issue on my own. Will definitely be calling them with further problems or if we need our water heater serviced. Also cautioned us to wait until Monday if we can to not be up charged for weekend prices.
Jud worked with me on the phone on several occasions to offer his comments on my pictures so he was as prepared as possible, with the right parts, when he came here to do the repair in the least amount of time and cost yo me.