Reviews for Seraphina Spa at the JW Marriott Grand Rapids
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Seraphina Spa at the JW Marriott Grand Rapids
235 Louis St NW, Grand Rapids
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I recently just purchased a custom facial for my mother for her birthday. I am glad That she had a great time. Thank you to the staff and the technician Brenda Lee for Giving my mother an amazing experience ⭐️⭐️⭐️⭐️⭐️
I took my girlfriend here for a massage. Atmosphere was a very nice everything was good I asked my masseuse if he could go light to medium and he ended up doing deep on my legs which hurt.I had asked him to go lighter two times. I still would like to make future appointments to find my go-to masseuse.Tim was my go-to and was exceptiona but he is no longer working there anymore
When you hear Marriott, you think class. This spa keeps with the classy concept. While waiting, there was a couple of giggly gals I did want to say anything about. Giggling in a spa is not illegal. the staff came in and asked them (very kindly and diplomatically) to keep it down. Both parties were not affected. Thank you to the professional staff, they let me relax without incident!