Pet Groomers in Grand Rapids

“We have had positive experiences here and recommend them. Efficient and quality care.“

“I took my boy Jaxon here to get groomed due to him having the most ticklish of paws, he refused to let me cut his nails anymore! When we arrived Charmaine was so quick to answer the door and very friendly, her shop is cute and quiet! Jax felt immediately calm and took a wander around while we chatted for a minute. Charmaine said to leave our number and she would text us when he was ready and it would only take a few hours (wash, cut, nail trim), it maybe took an hour and a half from start to finish! He looks so cute and was so happy when he came home, you’d never know he’ll be 10 years old next year! We will definitely be bringing our sweet boy back for more groomings!“

“They are wonderful. Molly loves going there. Service is fantastic and they do an excellent job. So happy we were able to get in there.“

“Excellent customer service by the two girls I dealt with there. Answered the phone, were quick and friendly. No problem too big for them to solve! Thank you for taking care of my beagle bluecipher!“

“My dog got sprayed by a skunk late at night. They were able to fit him in pretty immediately the next day for an urgent case to have him groomed with a special skunk protocol that helped him immensely! The staff seemed very friendly and helpful, and they treated my poor, skunky dog very kindly.“

“Peewee usually takes about 3.5-4 hours to get a full grooming sesh in— but Cats vs. Dogs got him in-and-out in less than 2 hours and he was not only clean from top to bottom— but he left happy, calm, and at ease; as did I. Thank you for such an amazing job! ??“

“Heather was on time, prompt with the grooming, and very kind. She did a wonderful job with my 15 lb Coton pup who was WAY over due for his grooming.
Thank you Heather!“

“We call Brooknelle "Puppy Camp" as all of our dogs have been staying here during vacations close to 20 years. The Team at Brooknelle get to know your dogs and are happy to share details of their stays. Big dogs, little dogs... all get loved and cared for in a way that gives you peace of mind.“

“We love VIP grooming! Our groomer Josh was super friendly and did a great job. The receptionist was wonderful as well.“

“Excellent job, professionalism, addressed and explained all questions. Sympathetic. Caring. This is The Place!!!I'm hereby naming it the "POSH PALACE"“

“Extremely friendly staff and they make the best suggestions for pet care. They treat you with respect and informative of pet needs“

“Good pricing! Kind to my fur baby Miso, never had any issues here. Very accommodating to my cats needs when bringing her in. The staff is absolutely wonderful.“

“Over a holiday weekend my cat became incredibly sick and in visible pain. I took her to an Emergency Pet Hospital instead of Family Friends urgent care, I wish I had taken her to Family Friends in the first place!! The hospital misdiagnosed her with pancreatitis and sent me home with a large bill and a dying cat.

As she was obviously still in pain and vomiting the next night I began searching for another vet who could see her as soon as possible. At 3am I was able to use Family Friends online booking service to get her an appointment for 8am. They were incredibly kind and understanding and were able to quickly find out that it was an item in her intestine and not pancreatitis. They performed surgery the same day and I was even able to bring her home that night!

I am forever grateful to them for their transparency, empathy, and efficiency. Everyone that I interreacted with was great, their pricing was reasonable. 20/10 stars.“