About Hand and Stone Massage and Facial Spa
The Hand & Stone Massage and Facial Spa in Grand Rapids, MI offers a relaxing and serene environment for all massage and facial needs. The spa believes these services should be accessible, offering memberships, affordable rates, and deals. Clients can enhance their experience with exceptional upgrades, such as aromatherapy and peppermint scalp massages. Hair removal services are also available. With extended hours and seven-day-a-week operation, the spa accommodates clients' schedules. Gift cards are available for treating friends and loved ones. The massage therapists are praised for their professionalism, kindness, and skill. Services are tailored to individual comfort levels, with therapists communicating clearly and ensuring a positive experience. The spa is known for its clean and relaxing atmosphere. Clients have reported amazing experiences, with the front desk staff being incredibly patient and accommodating. The facility is clean and has a calming atmosphere, perfect for facials. The massage therapists and estheticians are knowledgeable and willing to answer any questions. The pricing is also competitive compared to other local spas, offering great value for the quality of services provided.
I had the most incredible experience with Hand and Stone in Grand Rapids. The customer service was impecable, which is rare to find in this day in age. I was greeted with kindness and every question was answered with much patience and knowledge. The service itself was awesome and made me feel like a new person. Thank you to everyone who made my first experience the best.
I had a wonderful massage here! My massage therapist’s name was Laurel and she was phenomenal. She was very friendly and professional. She adjusted the pressure to suit my needs, and addressed everything I asked for. She was very quiet unless I spoke to her first which was very nice. Over all, an extremely relaxing massage!
Came in for my first facial EVER and it was such an amazing experience ! I am honestly so neurotic about my skin because I’ve never really used any more intensive or heavily chemical based skincare so I was a bit nervous going in. My provider, Diana, was amazing !! She was super sensitive to all of my concerns regarding skincare and super helpful in recommending products for a natural and low maintenance at home regimen. She helped me finally figure out my skin type and addressed what I needed to incorporate / look for in my skincare. Amazing experience and will definitely be back when I’m in town. Thank you so much to all the staff, such a sweet n lovely atmosphere...read full review