About Family Friends Veterinary Hospital
Family Friends Veterinary Hospital, located in the Cascade area of Grand Rapids, Michigan, offers full-service veterinary care for both dogs and cats, including after-hours urgent care every day. The practice is veterinarian-owned and operated, focusing on providing exceptional care while ensuring a comfortable experience for pets and their owners. Reviews highlight the compassionate and helpful nature of the staff, who are praised for their reasonable prices and willingness to work within budgets. The hospital has received positive feedback from clients, who express deep appreciation for the gentle and patient care their pets receive, especially during difficult times. The veterinarians provide honest feedback and explain options clearly, building trust with pet owners. Clients have praised the hospital's transparency, empathy, and efficiency, with one reviewer describing it as a "20/10 stars" experience. The staff at Family Friends Veterinary Hospital have been described as caring and compassionate, going above and beyond to ensure the well-being of their furry patients. Clients have commended the hospital for its excellent care, with one reviewer stating that they will "always bring her here" as the staff truly care about their pets.
We were greeted with the nicest people.
They even went out to the car and brought in the cats in their cages. We’re both 84 And they’re just too heavy for us to carry. They are both doing great!
Thanks.
Mary Ann & Richard Krzciok
Family Friends was a great experience for our kitten Sugar who had a bowel obstruction. Jess the vet tech was outstanding, very kind and personable and she made the process very smooth.
Over a holiday weekend my cat became incredibly sick and in visible pain. I took her to an Emergency Pet Hospital instead of Family Friends urgent care, I wish I had taken her to Family Friends in the first place!! The hospital misdiagnosed her with pancreatitis and sent me home with a large bill and a dying cat.
As she was obviously still in pain and vomiting the next night I began searching for another vet who could see her as soon as possible. At 3am I was able to use Family Friends online booking service to get her an appointment for 8am. They were incredibly kind and understanding and were able to quickly find out that it was an item in her intestine and not...read full review