Reviews for City Basement
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.3/5 Nextdoor: 11 ❤️City Basement
240 Front Ave NW, Grand Rapids
Directions Call Suggest an EditGet your award certificate!
I used City Basement 15 years ago to install beams in the basement at my rental home. Hank did a great job. Recently, I had to contact him to find paperwork for a potential buyer on that rental home. That evening he searched and was able to find it and email to me. The other day I contacted him on a concern on another rental basement. He told me what I needed to do to fix it myself because overall it was in good shape. Something I thought was bad actually was not. While he was there he spotted an issue with my furnace's condensate pump. Because of this I was able to contact my plumber right away to avoid future costly issues.
Very impressed with Hank and his crew. Hank is not pushy with sales. He is a straight shooter and his estimates are done quickly. I work in construction so I understand how much work is involved with putting a sump pump system in. I was impressed with the amount of work they got done on day one. But I was completely blown away by how tidy everything was. They put down rugs and carpet protectors. There was no dust despite the fact that they had to cut and chip out concrete. I would recomend City Basement to anyone.Edit: it has been several months since we had our sump pump installed. For the first time in years our basement stayed Completely dry through the spring. Very...read full review
I contacted City Basement after reading through my neighbor group recommendations. They did a great job assessing the problem (broken discharge line) as well as helping me to understand what was happening with my very interesting drainage system. I also thought it was very cool how they dug out the line, repaired it, and then put everything back as it was. Recommend! Thank you!