“Over a holiday weekend my cat became incredibly sick and in visible pain. I took her to an Emergency Pet Hospital instead of Family Friends urgent care, I wish I had taken her to Family Friends in the first place!! The hospital misdiagnosed her with pancreatitis and sent me home with a large bill and a dying cat.
As she was obviously still in pain and vomiting the next night I began searching for another vet who could see her as soon as possible. At 3am I was able to use Family Friends online booking service to get her an appointment for 8am. They were incredibly kind and understanding and were able to quickly find out that it was an item in her intestine and not pancreatitis. They performed surgery the same day and I was even able to bring her home that night!
I am forever grateful to them for their transparency, empathy, and efficiency. Everyone that I interreacted with was great, their pricing was reasonable. 20/10 stars.“
“Good pricing! Kind to my fur baby Miso, never had any issues here. Very accommodating to my cats needs when bringing her in. The staff is absolutely wonderful.“
“I was a walk in and was told the estimate wait time which was accurate. Dr. Marr was so kind and understanding. She listened thoroughly to my concerns even though I overwhelmed her with 8 little kittens and their mother. She was empathetic and she was up front about prices and options. I could only do the bare minimum according to my funds. My financial situation is very tight right now and I need two root canal’s in two days. She gave me the best option for my situation and that was a huge blessing. I HIGHLY recommend Red Barn. Caring staff. She even gave me a much needed hug! I had such a hard day and my sister had to put down her horse today too. Life is so hard and my anxiety was high and they just made it a great experience for me. I’m so appreciative and thankful for them. Every place I called were booked out for two weeks or more. I’m so thankful that they offer walk ins.“
“Everyone is friendly and helpful. The doctors are knowledgeable and care about our pets!“