About 911 Restoration of Tri-Cities
911 Restoration of Tri-Cities is a full-service water damage cleanup and restoration company. They offer a range of services, including water damage restoration, mold removal, fire and smoke damage repair, and reconstruction, available 24/7. The IICRC-certified technicians respond quickly, typically within 45 minutes, to handle emergencies caused by pipe bursts, floods, roof leaks, and storms. Customers have praised the professionalism, promptness, and effectiveness of the 911 Restoration team. The crew is thorough and goes above and beyond during the mold remediation process. Communication is a strength, with staff explaining every step to ensure clients feel involved and comfortable. Many satisfied customers, including realtors, recommend 911 Restoration for their reliable service and attention to detail. The company also follows CDC and EPA protocols for disinfecting and sanitizing properties during the coronavirus pandemic. Recent reviews highlight the team's outstanding service. Customers have been impressed by the team's expertise, dedication, and commitment to excellence. They have helped customers navigate challenging situations, such as a kitchen fire and a sump pump failure, with professionalism and compassion. The team's transparent communication and diligent work have allowed customers to get back into their homes quickly.
I can’t say enough good things about Jeff and his mold remediation work in my attic. He completely saved me during the sale of my home. I was tight on money and stressed out, and Jeff went above and beyond he even waited until closing to get paid. That kind of integrity is rare.
The attic passed inspection with no issues, and the mold was fully cleared. The job was done right, done fast, and done professionally. Highly recommend Jeff to anyone needing mold remediation!
We own Grondins Hair Center in Clare MI. We needed our floor replaced in the salon. Due to a medical emergency our contractor could not finish the job, we needed a floor asap!
We called 911 Restoration. Within an hour and a half Jeff was there to check it out. By Six o’clock the same evening Jeff had his men doing the job overnight keeping our salon running. I’ve never called a contractor in my life that responded that quickly and had his men there the same day!
Super professional and well done.
We first spoke with Jeff about the mold in the home. We sent him pics and a video. He called immediately and detailed what needed to be done and exactly what would take place when he arrived. Devin and Andrew arrived as schedule. They were friendly, clean, and informative. We returned to the house about 3 hours later to a clean, fresh odorless home. Such a comfort.
These three individuals were so kind, extremely patient, knowledgeable and professional. I highly recommend them for any of their services. You can thank me later :-) Much gratitude and appreciation to Jeff, Andrew and Devin.