I am a very delayed in sharing my experienc with Servpro, but i want to correct that. In 2022, my family was notified that our younger brother was discover deceased in his home. This was a huge schock to all of us. My brother lived alone and had no family in Michigan. The house needed to be cleaned before we could access it and I reached out to Servpro in Ferndale. Luckily, I connected with the production manager, Hugh Russell.
He arranged to have the house attended to, place a lock box on the door and met me the day I arrived to attend to the necessary matters. I don't know what I would have done if he had not gone above and... read full review
November 2024
I recently had a significant water damage issue in my home, and I cannot recommend Servpro of Ferndale highly enough. From the moment I contacted them, their team was professional, responsive, and incredibly helpful. They arrived promptly, assessed the situation, and immediately got to work on mitigating the damage.
The technicians were knowledgeable and explained each step of the process, which put me at ease during a stressful time. They worked efficiently to remove excess water and began the drying process, using state-of-the-art equipment. Their attention to detail was impressive, ensuring that every corner was thoroughly treated.
The team from Servpro Ferndale, responded the same day that my basement flooded and proceeded to handle everything, from getting the water out, worked with my insurance, and made arrangements to have all contents removed. Also over saw the complete restoration. Make this your first call. Very happy customer.
I am a very delayed in sharing my experienc with Servpro, but i want to correct that. In 2022, my family was notified that our younger brother was discover deceased in his home. This was a huge schock to all of us. My brother lived alone and had no family in Michigan. The house needed to be cleaned before we could access it and I reached out to Servpro in Ferndale.
Luckily, I connected with the production manager, Hugh Russell.
He arranged to have the house attended to, place a lock box on the door and met me the day I arrived to attend to the necessary matters. I don't know what I would have done if he had not gone above and... read full review
I recently had a significant water damage issue in my home, and I cannot recommend Servpro of Ferndale highly enough. From the moment I contacted them, their team was professional, responsive, and incredibly helpful. They arrived promptly, assessed the situation, and immediately got to work on mitigating the damage.
The technicians were knowledgeable and explained each step of the process, which put me at ease during a stressful time. They worked efficiently to remove excess water and began the drying process, using state-of-the-art equipment. Their attention to detail was impressive, ensuring that every corner was thoroughly treated.
What... read full review
The team from Servpro Ferndale, responded the same day that my basement flooded and proceeded to handle everything, from getting the water out, worked with my insurance, and made arrangements to have all contents removed. Also over saw the complete restoration. Make this your first call. Very happy customer.