Reviews for Relax and Release Massage
Write a reviewFrom Relax and Release Massage
Hours
Monday: 9AM - 5PM
Tuesday: ClosedWednesday: 9AM - 5PM
Thursday: ClosedFriday: 9AM - 5PM
Saturday: 9AM - 5PM
Sunday: Closed
Tips
by appointment only accepts credit cards accepts android pay accepts apple pay street parking, private lot parking free wi-fi black-owned women-owned open to all bike parking
Ratings
Google: 3.6/5
Facebook: 5/5
Nextdoor: 2 ❤️
Relax and Release Massage
777 Livernois St, Ferndale
Directions Appointment Call Website Suggest an Edit
I initially bought a Groupon, as I like to make sure masseuses can give me the heavy pressure I need. I scheduled my appointment for a Friday evening, which was then cancelled the Friday morning. It was rescheduled for the upcoming Sunday. She showed up late and then shorted me 15 minutes. She noted I would get the 15 minutes during the next massage. The first massage was GREAT! So I decided to buy the membership for the monthly massages. I scheduled another the day before my wedding, and again she was late and the extra 15 minutes was not added. Janielle seemed.. off. The room was freezing and the music was R&B, however not exactly relaxing.My third massage was today...read full review
I first went to Janielle because of a gift certificate I received for my birthday. I had such an amazing experience that I maintained regular visits for the past 3 years. I always walk out feeling amazing!
Like so many of you, the massage purchased did not happen because Janielle did not show up to give massage and is not responding to many attempts at communication. I have filed a complaint to the BBB and I suggest anyone experiences the same issue to do the same. Let's help our community avoid having to deal with this issue.