Gas Pool Heater Installation. Five Stars due to immediate response, quick (no cost) estimate in person, quick turn around on scheduling the job, and of course the job itself completed with high quality, on time, and as promised.
My Technician was Zak K. My job Number: 3299 (Friday, Aug 30, 2024).
My very old gas pool heater (in ground pool) finally gave up the ghost. I was recommended a company by my pool tile installer (from a few years back). This company offerred mili-volt heater, with no hook up to my CompPool controller, with uncertain installation timing, and inconsistent call backs to answer questions.
Dante was courteous and professional. He quickly analyzed the problem with my pool heater and provided a thorough explanation and recommendation as to how to fix it. Scheduling service was also quick. Highly recommend.
September 2024
My experience with Hartford & Ratliff was an untypical drawn out affair for a Pool heater repair. Difficulties in diagnosing a moving target issue exactly was accomplished by several Tech visits including the part Owner. All staff were very congenial and good to work with. Several parts were replaced for various reasons. In the end, the Heater is working fairly consistently. Expenditures approached the "half way" cost to a new Heater. The Staff was very good, no issue there. It remains to be seen if it was a wise investment vs new?
Gas Pool Heater Installation. Five Stars due to immediate response, quick (no cost) estimate in person, quick turn around on scheduling the job, and of course the job itself completed with high quality, on time, and as promised.
My Technician was Zak K.
My job Number: 3299 (Friday, Aug 30, 2024).
My very old gas pool heater (in ground pool) finally gave up the ghost. I was recommended a company by my pool tile installer (from a few years back). This company offerred mili-volt heater, with no hook up to my CompPool controller, with uncertain installation timing, and inconsistent call backs to answer questions.
Found... read full review
Dante was courteous and professional. He quickly analyzed the problem with my pool heater and provided a thorough explanation and recommendation as to how to fix it. Scheduling service was also quick. Highly recommend.
My experience with Hartford & Ratliff was an untypical drawn out affair for a Pool heater repair. Difficulties in diagnosing a moving target issue exactly was accomplished by several Tech visits including the part Owner. All staff were very congenial and good to work with. Several parts were replaced for various reasons. In the end, the Heater is working fairly consistently. Expenditures approached the "half way" cost to a new Heater.
The Staff was very good, no issue there. It remains to be seen if it was a wise investment vs new?