Diversified Heating & Cooling

Diversified Heating & Cooling Inc. is a reliable and customer-focused business. Their expert technicians are prompt, professional, and courteous. They prioritize cleanliness and respect for customers' homes, taking extra steps like wearing boot covers. The company is able to schedule appointments quickly and sets convenient times for service calls. Technicians are knowledgeable and take the time to explain issues and offer advice on maintenance. Customers have praised technicians like Nick for his wonderful service, as he quickly gets AC units running and explains potential causes of problems. Johnny is also noted for his professionalism and politeness, taking the time to explain his work clearly. Diversified Heating & Cooling Inc. is a great choice for heating and cooling needs, with a level of service that feels refreshing today. Josh tuned up the air conditioner, working on both units, inside and out, as part of the maintenance plan. He was prompt, knowledgeable and efficient, assuring customers of a cool house. Before a scheduled visit, they send a text introducing the person coming to do the work with a photo and some of their background. They are upfront with pricing and do a thorough job. Service has been great. Charles is very knowledgeable and patient, helping customers set up their thermostat remotely and answering all their questions. A 25-year-old water heater was replaced with a BradfordWhite conventional water heater. The entire process was very satisfying. The office folks were very helpful and communicated quickly, scheduling was a breeze. The unit was installed by Josh and Dontaye, both extremely polite, skilled, and helpful. They weren't hurrying along in an effort to get to the next job; they made customers their priority and focused on their job. They made sure customers were happy.