K & K Heating & Cooling

K&K Heating and Cooling has been serving Elk Rapids, Michigan, and the surrounding area for over 15 years. As a family-owned business, they are dedicated to providing top-notch heating and cooling solutions. Customers praise the company's amazing communication, punctuality, and professionalism. They are up front about not doing high voltage electrical work and do not have an electrician on staff, passing the inconvenience to the customer for that part of appliance installation. However, if a strictly HVAC job is needed, K&K are the guys to call. They are professional, polite, punctual, and came in under budget for one customer. They also offer financing. One customer had an incredible and honest service experience when their natural gas heater was leaking carbon monoxide; Kyle was awesome and explained exactly what was going on, Max got the parts ordered, and Troy was knowledgeable during the installation. This customer felt they could trust the company not to oversell, especially on a budget. They received a quote $1k less than another company and K&K's quote included a warranty. Another customer was without heat and within 2 hours, Kyle was at their door. Kyle is described as a super nice guy and very knowledgeable, getting the furnace going quickly after trouble shooting, with very fair pricing.