Waxing near Douglas

“Andrea & Rochelle did hair & makeup for 7 of us on my wedding morning. I loved how it turned out, and I loved how easy to work with & flexible & efficient they were!“

“I had a HydraFacial and it was amazing. My skin feels and looks fantastic. I will be doing this more often. I go to Redefine for other treatments and would highly recommend it. The staff is so very friendly and the atmosphere is so relaxing. It is a fantastic way to treat yourself.“

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“UPDATE: As she stated below in her response, Quinn did reach out to me after I sent her my concerns in an email. She did offer to return my Sunday fee and said she will be mailing that out to me. She did also offer an apology and validate our feelings about the experience, which I appreciate. I have updated my rating to 4 stars due to her quickly following up and doing what she logically could to make it up to us.

We got married last Sunday and the salon is closed that day, so in order to use them, we had to pay an extra $250 fee to have them come in. We decided to go with them anyway, because they are located right inside the Baker Events building, which is where our wedding was. I was in communication with Madison in the months leading up to our event and she was always pleasant and answered my questions. About two months ago she sent me a final schedule for everyone in the bridal party to get hair and makeup and had it set perfectly to have us done in time for our first look photos. Most of our bridal party arrived at 9am, some arriving for their services, per the schedule, and the rest of us to begin decorating for the wedding. Except when we got there, we were taken out of order and both of us brides were asked to get started right away, giving us no time to be involved in our decorating and having to call in friends to help, as our hair and makeup were slotted for 11am and 12pm, again per the schedule they had provided.
There were three girls there, Tida, Hannah, and Quinn, the owner. We really liked the makeup that Tida did and one bridesmaid loved her updo that Hannah did. Shockingly, when it came to the hair that the owner Quinn did, it totally missed the mark and she was the one that made us all feel like she was rushing to get through everyone so she could get out of there. She also wasn't really personable at all, almost like an "I'm better than you" vibe, but fortunately the other girls were nice and chatted with us.
My mom's hair looked flat and my wife's hair was supposed to be a low, side bun but instead the bun was higher up and in the center. She had these wire clips with jewels on them and one was apparently broken and instead of saying anything, she put the jewel back in the case and put the empty wire in her hair. For the front, she asked if she could trim the two long strands on either side of her head and my wife said yes, but they ended up getting chopped and were then just two flat, whispy strands.
To top it off, while the last bridesmaid was in getting her hair finished up, the owner started turning lights off in the salon. This was all before 12pm when we were scheduled to be in there until 1pm.
Later, when I happened to walk passed the salon again, I saw two of the girls in there doing each other's hair which left me feeling like if I hadn't paid $250 extra for you to come in, would you be in here doing this right now? All after rushing us through in under two hours, when the original schedule was for three, it felt like we were totally unappreciated as clients and mostly by the owner of all people.
Maybe if you're young, straight, and super cute you'll be treated differently?“

“She did a great job - she spent an hour and a half cutting, washing and then styling for me.I didn't feel rushed at all.It's a tiny room with 3 chairs for cutting and I believe 1 bowl for washing.They have a dog their that will be happy to sit in your lap while you get, whatever you are getting done, done!I believe the lady who did my hair was named Melany. She was friendly, not overly talking about HER stuff and allowed me to ramble on about my own life and was kind about it ? as I like to talk.I will be honest, it needs to be cleaned.“