Reviews for SERVPRO of Downtown Detroit/Highland Park
Write a reviewFrom SERVPRO of Downtown Detroit/Highland Park
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.9/5
BBB: No Rating
SERVPRO of Downtown Detroit/Highland Park
2937 E Grand Blvd Ste 311, Detroit
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They were here when they said they would come. They were careful not to damage anything that wasn't already damaged. They took the time to clearly explain the process to someone who is going through a rough time. What more could you ask for. Chad and Que are friendly with people and pets!
This is the first time I have heard from ServPro. In Jan. I asked Chad & Q to inform Mr. Haney to call me re rest of bilI. I tried most of Feb trying to get in touch with Mr. Haney unsuccessfully. I gave Chad & Q all 10s on evaluation. The work was done properly but communication is less than adequate
Our family home had an unfortunate sewer backup due to root intrusion and snowmelt - found 3 inches of water in our basement. Working with our insurance adjuster, we were recommended ServPro and glad to have had them take care of us! Chad and Que were hardworking, trustworthy, and really made us feel like everything was going to be ok! Chad had coordinated directly with the adjuster to make sure that things which were damaged were properly documented and covered, which made the renovation stage much less worrisome. We were very happy to have their service and would highly recommend!