About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a trusted and efficient plumbing service in Detroit and surrounding areas. They provide a wide range of services, including emergency plumbing, drain cleaning, sewer cleaning, water damage restoration, and more. The company is known for its fast and reliable technicians who can fix any plumbing problem, from clogged drains to burst pipes. Customers have praised the personable and knowledgeable technicians, who offer thorough explanations, transparent pricing, and excellent aftercare. Recent reviews highlight how technicians like Anthony and James Biondo arrive on time, are polite, and explain their work clearly. Anthony successfully pinpointed a sump line blockage in a backyard and cleared clogged gutter outlets using a machine that quickly removed the muck. James Biondo replaced pipes and floor drains in a basement, using jets to clean the drains, leaving the area clean. Customers feel confident recommending Roto-Rooter because of their professionalism and expertise. The company offers emergency plumbing services in Detroit, Eastpointe, Hamtramck, Ferndale, Hazel Park, Grosse Pointe Woods, Harper Woods, and Highland Park. Recent customer experiences show quick diagnosis and effective repairs, such as installing a new garbage disposal to resolve drainage problems and providing detailed reports on line clearing. When rescheduling was necessary due to high demand, the friendly receptionist put customers on high priority for the next day. Technicians like Matt are praised for their persistence and problem-solving skills, especially in difficult situations like sewage drain backups, ensuring customers' fears of flooding are alleviated through great service and expert advice.
I cannot recommend Roto-Rooter enough after the incredible service they provided our family. Anthony Abdaal is the supervisor on site through this emergency and guided us through this repair with confidence and empathy. We had a major emergency with our main service line. It was a complex, difficult job that needed immediate attention.
Despite the scale of the repair, they were on-site right away. We have two small children, so having our water and sewage systems compromised was a huge concern, but the team worked tirelessly all through the night to get us back up and running.
The technicians were the best people for...read full review
Austin cleared my lines and called with a very detailed report.
Left me valuable notes on the invoice as well. Thanks Austin for a great experience - will be using roto rooter again because of the great service we received from him.
We had to reschedule due to high demand which I understood so the very nice receptionist Andria put me on high priority for the following day.
Today I had the pleasure of having Matt as my service tech. My sewage drain has been backing up constantly over the last week or so and he was able to find a solution after almost what felt like hours of trying. Most people would've quit after a few failed attempts and hitting your head twice, but Matt did not. My biggest fear was having to pay Mr Rooter and still have a flood in my basement but due to Matt's great service, advice, and tunnel vision those fears are no longer. Thank you Matt and thank you Mr Rooter for the service...read full review