About Ascension St. John Hospital Physical Therapy, Moross
Ascension St. John Hospital Physical Therapy, Moross in Detroit, MI, provides outpatient physical therapy services to help patients recover from injuries or surgery. Patients have reported positive experiences with the friendly and efficient staff, including the medical team, nurses, and housekeeping. They appreciate the timely service, with minimal wait times in the emergency department and for appointments with physicians. However, some patients have expressed concerns about patient comfort. They mention inconsistencies among nurses and issues with elevator functionality. Additionally, some patients felt their pain management needs were not adequately addressed.
I am 88 years old been to many hospitals/clinics throughout metro Detroit. I'm shocked to see any bad reviews of this hospital considering my first time here was better than any other medical facility, including other Ascension facilities. I was greeted by friendly staff, and seen quickly as there was no wait in the emergency department. The medical staff were respectful and upbeat. I'm hard of hearing, and they were very patient and helpful in communicating to ensure I understood clearly. I will continue to utilize this Professional hospital.
THIS IS NOT A FLUFF REVIEW... THIS HAS BEEN MY EXPERIENCE! I've been going to this hospital since I was a young adult. I've always experienced exceptional service. Never had an issue with the wait time in ER or being seen by a physician in a timely manner. Everyone from the doctors, nurses, nurse technicians, transport service and house keeping are very pleasant! Ascension has some great physicians as well. My primary doctor, cardiologist and GI doctor are all apart of Ascension... and I'm very happy with their service as well!
I was admitted to this hospital twice in one week. Both time the staff was amazing and level of care was top notch. I would definitely recommend this hospital to anyone that needs help. There is a long wait time in the ER but that is normal for a busy hospital in Detroit. I want to thank the staff of this hospital for honest care and a very positive experience when I was very sick. Thank you!