About West Michigan Roofing & Construction
West Michigan Roofing & Construction has served the Grand Rapids area for over 100 years, earning a strong reputation for quality and community commitment. As a family-owned, second-generation business, they focus on providing the best roofing repair experience by sourcing high-quality materials and working with top subcontractors. Customers appreciate their prompt, polite, and efficient service, with many praising their fast and professional work. The team is known for fixing issues effectively, including small misalignments, often with creative solutions. However, some concerns have been raised about their referral program, which may not always deliver as promised. Overall, West Michigan Roofing & Construction is highly regarded for their good work, reliability, and dedication to creating a safe environment for employees and the community.
I used them for a roof a few months ago and that was fine. Jim was great and super helpful. The only reason I'm leaving 3 stars is because their referral program is a little less than honest. If they can find a way to weasel out of that they will. So if you refer someone to them don't get your hopes up that they'll hold up their end of the bargain. If they can get out of paying you then they will. It's too bad because otherwise they're a great company that does good work.
We just had our roof replaced. Alec and his team did a great job. Alec was very professional, friendly and always made sure we were happy with the progress. His team did a wonderful job from beginning to end, including clean up. My husband and I will recommend Alec in the future and ourselves again when the time comes.Service: Roof installation
We had been trying to schedule our roof to be done for 2 years from a company that continued to kick the can down the road for scheduling our project. I finally just decided to call West Michigan Roofing to see what they could do for us. In a matter of less than two weeks from that phone call, we had our new roof! In fact, the actual work at our home was done in only two days! This showed me how good communication and proper planning makes for a very successful project. We were sent a document to educate us on "what to expect", but honestly, it must have been a document to reflect a worst case scenario. The day they started was the same day the dumpster arrived as well...read full review