“I have been quite happy with my care from routine appointments to cataract surgery, including the physicians and support staff involved in my care.“
“Dr. Crank has been my eye doctor for over 20 years. The entire team listens, takes time and follows through with concerns. Has the most innovative technology and I would not hesitate to refer other patients, family and friends to Premier Family Eye Care. They deserve 10 stars. Thank you for your continued care with my eyes!“
“Dusty spent alot of time making sure the measurements were spot on. We told him how we always have probs because of the high prescription and extremely narrow area I can see through. These are the best glasses I’ve ever had!! My last experience with Visionworks was in Novi where the lady flipped the measurements between my right and left so I could not see and had to remake them. Coming to Grand Rapids this thing was with the hour drive up! Highly recommend this location.“
“Great team all around. Our family has been seeing West Michigan Eyecare for years and we are very happy with their services. Comprehensive exams, accommodating insurance policies, friendly staff and beautiful office. Highly recommend!“
“Both staff members and the doctor were incredibly helpful. So patient and was in and out in no time.“
“I’m 4 days out from my lasik eye surgery and feeling great. I had a very positive experience from the lasik vision institute in Grand Rapids. I was able to get in for an initial consultation within a couple weeks of scheduling (likely could have gotten in sooner but I needed a Friday appt.), and then my surgery day was 2 weeks after that. I was at the center for about 1.5 hours on surgery day, but the surgery itself took about 10 minutes. If you’re worried about pain, it was tolerable and the only part that’s uncomfortable lasts maybe 10-30 seconds per eye (cutting the flap- it is a fairly strong pressure). The laser portion is also fast and I couldn’t feel it at all. The staff does a great job explaining exactly what to expect, how to prepare, and what to do during recovery, and so far my experience has been exactly as described. I had a post op appointment a couple days after surgery and already have better than 20/20 vision. Very happy I made the decision and chose this location. My husband is planning to do it later in the year after seeing my results.“
“Dr Bauer is exceptional! She took the time to explain the changes in my prescription and how it could impact my vision long term. She was diligent, quick and listened to my concerns that other doctors had dismissed. I have never left an optometrist office feeling more secure and knowledgeable about the care I received. I can't speak more highly of the experience I had here. If you are looking for contact lenses/glasses you won't be disappointed going here. Dr Bauer is the best!!!“
“Started frequenting the business in the last few years and I won’t go anywhere else. Hether is incredibly helpful and easily the nicest salesperson I’ve dealt with in a long time. Dr. Jaber is obviously well experienced and that shows in his examination process- painless, concise and very personable. I’d recommend this location to anyone looking for a new eyeglass provider.“
“The best eye doctor I have been to in the area! Everyone was so nice and helpful. Highly recommend.“
“Before my consultation with Dr. Keil, I did not realize how quick and easy the lasik process was. He helped answer any questions I had and helped me attain 20/20 vision! Prior to lasik, my vision was 20/800, so to say this was life changing is an understatement! I am extremely happy with my results.“
“Smaller operation which I like. People are great. All the high-tech equipment and expertise to use it.“
“Dr Bloom never worries about how long he’s in the room with you while he explains everything so you’re perfectly comfortable and have all the information about what’s going on with your eyes, super great caring person who you can tell takes great pride in his work. Also candy the First Lady you will see when entering the office can have five things going on at once and makes you feel perfectly welcome without making you wait too long and she knows everything about her job and the glasses and if there is something she doesn’t know, she make sure she knows and tells you before you leave, just a super great person, you won’t only love going here but you will feel right at home when you become family automatically in this office! thank you guys so much for being who you are and doing all that you do ?“
“I had my eyes checked here and received my contacts. They did a good job and gave me some good advice on helping with dry eyes.“
“Maron took great care of my Dad when his lens popped out and we were unable to resecure the lens in his frames. Thank you!“
“I used to go to Knapp's Corner but 28th St will be my go to place now. 1000xs more friendly and knowledgeable. Didn't feel rushed like at Knapps. Everyone I met/spoke with went above and beyond. I called them to check on my contacts and they remembered me! Jack was awesome going above and beyond to try to figure out how to get me my contacts sooner (on backorder). Would give 10 stars.“
“Excellent service! Community that really cares about getting just the right fit for you. They’ve made sure my experience goes smoothly. I appreciate their hard work!“
“Super friendly and informative. Such great service highly recommend everyone visit this place. Nice Selection of glasses“
“Great customer service. I brought in glasses purchased elsewhere to have new lenses installed. No judgement from staff. They copied the new RX and took the necessary measurements, gave me an estimate and discount all in a short amount of time. Jessica was personable and professional.“
“I had a very pleasant experience today with every person who helped me or examined my eyes! I highly recommend Dr Nichols and her crew for your eye needs!“