Zach was amazing, we had a backup and weren't sure if it was our septic or sewer. He talked me through checking the septic and told me to call him with any questions. We were able to open our tank and sure enough it was full, had a company come and empty it then we still couldn't flush. He was here in less than an hour after I called to jet it!! Him and his associate went above and beyond to make sure all toilets and drains were functional. He also took a look at our outdoor drains and we will be having him back for some more jetting and excavation work! Super honest service and support
August 2024
After calling their competitor 4 times over a 4 day period, with no call back, I desperately reached out to Zach at Michigan Sewer & Drain on a Friday afternoon at 5:00. Zach not only answered, but showed up 1 hour later to evaluate the problem, and scheduled me for Monday morning. I had a huge hole developing in my yard that was filled with water, 1 foot away from my basement wall. As it turned out, it was a bigger issue (sump pump drain had broken and separated 4' underground, right between my gas line and my electrical line coming in) They worked through the heat of the day, and the assault of the mosquitos that night, to dig up the line, partially by hand,... read full review
June 2024
Great Company and great service. Zach was super friendly and very honest when we explaining our issues. He gave us some pointers on what the issues could be. Was able to fit us in with same day service and got us fixed in less than 30 minutes. Honest companies are hard to find these days, highly recommend.
Zach was amazing, we had a backup and weren't sure if it was our septic or sewer. He talked me through checking the septic and told me to call him with any questions. We were able to open our tank and sure enough it was full, had a company come and empty it then we still couldn't flush. He was here in less than an hour after I called to jet it!! Him and his associate went above and beyond to make sure all toilets and drains were functional. He also took a look at our outdoor drains and we will be having him back for some more jetting and excavation work! Super honest service and support
After calling their competitor 4 times over a 4 day period, with no call back, I desperately reached out to Zach at Michigan Sewer & Drain on a Friday afternoon at 5:00. Zach not only answered, but showed up 1 hour later to evaluate the problem, and scheduled me for Monday morning. I had a huge hole developing in my yard that was filled with water, 1 foot away from my basement wall. As it turned out, it was a bigger issue (sump pump drain had broken and separated 4' underground, right between my gas line and my electrical line coming in) They worked through the heat of the day, and the assault of the mosquitos that night, to dig up the line, partially by hand,... read full review
Great Company and great service. Zach was super friendly and very honest when we explaining our issues. He gave us some pointers on what the issues could be. Was able to fit us in with same day service and got us fixed in less than 30 minutes. Honest companies are hard to find these days, highly recommend.