Brought some shirts and ties here.When I went to pick up my shirts on the day they were supposed to be ready, they weren't. Okay, no big deal. But when I returned to pick them up, the shirts were ready and she had an excuse as to why the ties weren't. She mentioned the ties were cleaned but the spots remained, and she wanted to try something else to clean them. I asked to just collect them anyways so I could leave. The ties weren't even touched! They didn't even try to clean them.This is why I'm not returning.
September 2022
They do a great job, I have had my shirts laundered there for a while and never had a problem. On top of that I had left a valuable in my shirt pocket and they called me to let me know they found something in my pocket.I would never have thought or remembered where I had put this item as a couple of weeks had passed before I dropped off my shirts.Honest and good work!Service: Laundry wash & fold
October 2019
I would give zero stars if I could. New to the area we picked this place to launder dress shirts. Recently picked up shirts and went home leaving them in the car overnight. They were not there in the morning. Thinking my memory was failing- after all who would steal shirts- I went back to Elite to actually double check. The owner said yes I did pick them up and offered to show me the video from the cameras. Before I could respond she had her tablet out and quickly showed me my visit. I thanked her and left. Turns out there were a number of robberies near us that night and in fact my shirts were stolen. When I returned with more shirts to clean the owner refused service... read full review
Brought some shirts and ties here.When I went to pick up my shirts on the day they were supposed to be ready, they weren't. Okay, no big deal. But when I returned to pick them up, the shirts were ready and she had an excuse as to why the ties weren't. She mentioned the ties were cleaned but the spots remained, and she wanted to try something else to clean them. I asked to just collect them anyways so I could leave. The ties weren't even touched! They didn't even try to clean them.This is why I'm not returning.
They do a great job, I have had my shirts laundered there for a while and never had a problem. On top of that I had left a valuable in my shirt pocket and they called me to let me know they found something in my pocket.I would never have thought or remembered where I had put this item as a couple of weeks had passed before I dropped off my shirts.Honest and good work!Service: Laundry wash & fold
I would give zero stars if I could. New to the area we picked this place to launder dress shirts. Recently picked up shirts and went home leaving them in the car overnight. They were not there in the morning. Thinking my memory was failing- after all who would steal shirts- I went back to Elite to actually double check. The owner said yes I did pick them up and offered to show me the video from the cameras. Before I could respond she had her tablet out and quickly showed me my visit. I thanked her and left. Turns out there were a number of robberies near us that night and in fact my shirts were stolen. When I returned with more shirts to clean the owner refused service... read full review