Oakwood Physical Therapy Center

Mar 2023

I went here for a few visits years ago thinking I had a shoulder injury. They told me I was just "weak" and gave me some exercises. No thorough evaluation, manual therapy, TENS unit or anything like that was offered. Only exercises I could do at home. I now work at a physical therapy clinic and had the doctor check me out. I found out after all these years, I've had a dislocated rib under my shoulder blade and I've just been living through the pain, making it worse. This made my life so hard. I've even quit jobs because of the pain.

Nov 2013

I chose Oakwood Belleville because it's close to home and they accept my insurance. I was pleased to find they had female physicians on staff so I chose Dr. Foess. I couldn't be happier with the care I have received from her. She's pleasant, attentive, and solutions oriented. She helped me with referrals to specialists and follows up with test results. My only complaint is the front desk staff is not professional. They are always talking loudly about topics that are better for a break room or perhaps a bar. I could care less who is sleeping with who ladies! Once when I came in, I was quite nauseated so I told the nurse I would be in the corner in case I became sick. I didn't want to gross out the other patients. I sat with my head down. After what seemed like forever, I looked up and noticed I was the only one in the waiting room. My watch indicated I had been waiting 65 minutes! I went to the counter and the staff were scrambling. I heard one say "We forgot about her" I was not happy. They got me into a room quickly but because of their screw up the doctor was out of schedule. I told the Doctor and she said she would address it. I also have used the Physical Therapy Services and they are great. Sheila was wonderful!