About Air Doctors Heating and Cooling
Air Doctors Heating and Cooling is a fully licensed and insured family-based business that has been providing quality service to Southeast Michigan for over 40 years. With a team of certified and pre-screened technicians, they prioritize customer safety and satisfaction. Whether installing new furnaces or resizing ductwork, their experts deliver exceptional service, addressing questions and concerns with professionalism and thoroughness. Recently, customers have praised the company for their prompt response and knowledgeable technicians. For example, Theron quickly diagnosed and resolved a washer issue, demonstrating friendly and helpful service that exceeded expectations. He not only fixed the appliance but also provided valuable information about maintenance. Similarly, Miles received high marks for his exceptional service when an A/C unit stopped blowing cold air. He arrived on time, thoroughly checked the system, and effectively communicated the process, making the customer feel informed and assured. His technical skills and customer service orientation created a positive experience, leading the customer to request him for future work. With a strong focus on comfort and energy efficiency, Air Doctors takes pride in solving their customers' heating and cooling needs. Their reputation for excellence, supported by positive customer experiences, makes them a trusted choice for heating and cooling services in the future.
Our washer displayed an error and wouldn’t drain a load of towels. No matter how many resets, it just wouldn’t work. We have an appliance protection plan through Consumers and contacted them. In all the years we have had the plan, we rarely had a company come out and actually repair the appliances. It’s usually excuses on why it can’t be repaired. Not this time! Theron of Air Doctors H&C, showed up within the allocated timeframe and went right to work. Took him only a few minutes to diagnose the problem and provide a solution. He was able to drain the washer from a manual drain that we didn’t know existed; clean it out and got it working again. He also recommended...read full review
My A/C stopped blowing cold a couple of days ago, so I called Air Doctors Heating and Cooling to arrange a repair appointment window for today between 10am and 2pm. By 10:11am, Miles was calling me to let me know that he was on his way and would be to me within 30 minutes. I don't think it even took him that long to arrive. From start to finish, Miles checked every box of my requirements and expectations for a professional appointment and engagement, exceeding them in many ways. Miles was very respectful, pleasant, considerate and customer service oriented, extremely competent at his profession, explaining every step of the process during the interaction to allow me to...read full review
Miles took care of the problem I was having with my thermostat right away especially in this extreme heat. Thank you so much. I can relax knowing if I have a problem with Air/heating in the future I can depend on excellent service.