Dickman Road Veterinary Clinic: Bradley R DVM

Jun 2024

I had been taking my dog there since November of last year and have never made an appointment. I either just bring her in after work in the morning and wait or once when I was taking her out to poop I saw white in her poop and just took her right in. I went to take her in today and the person at the desk said they have never in their existence took walk ins and are appointment only. yep lied to my face, when they could have just said they were too busy for walk ins today, or anything that was the truth.

Dec 2023

I would have given Dickman Vet Clinic not even one star except this site would not let me write a review with out doing so. I have NEVER been so dissatisfied with a Vet Clinic in my 50 years of having a pet. Those at Dickman rd. Vet. Have seen my dog and cat for years without many incidents until lately. Now thru them I am being over charged and recharged for the same matter as to which she had been seen for originally. They failed to give my puppy an all over quick check by running their hands over your pets entire body. This was considered precautionary. And after getting my puppy home, I myself discovered a massive (approximately the size of a softball) lump on the left side of her chest.!!! During our appointment I informed the staff of my pup favouring her right back leg. And that this seemed to put her in a lot of pain. They (Dickman rd. Vet staff) decided to take a few xrays. At this time I am assuming they were going to take more than the obviously problem area. Not knowing what exactly what her problem could entitle. But today I reached back out to the Dickman vet office to speak with a member of the vet staff regarding the fact that my puppy wasn't getting,not even a little bit better. And to inform them of the lump I had found on her chest the size of a softball. Then I asked why I wasn't told about the lump at our appointment. At this moment I was told they didn't know about any lump on her chest. At first I was complexed. So I asked as to how they could have missed it after they'd given her the hands on exam. This is when she told me that this exam was NOT performed on my puppy. And didn't have a reasonable excuse. ? I asked the vet as to what did the rest of the xrays of her look like. Assuming they had taken more than one. But they hadn't. I asked why not. They heard a few excuses, and what it came down to was I needed to set up ANOTHER appointment with them for more xrays, and a recheck of her pain. Then she informs me that my puppy will either need to have surgery ($$$$$$) to see IF they can repair her. And if I can't afford the surgery, the other choice would be to have her PUT TO SLEEP. I'm still crying over this blunt news. When I commented about getting a second opinion her tone changed dramatically. She became offensive and informed me if I was unhappy with their services she would just go ahead and put my puppy's records in the mail for the new vet office. I was puzzled as to why I would have to change vet office's just because I felt I needed another opinion. ??? I went ahead and scheduled an appointment for her there at the Dickman rd Vet. The soonest they could squeeze my poor little baby in was not till the end of next week. WHAT!!!! Did I forget to mention the amount of pain she is having? But still they wouldn't budge on the return appointment. Which I could understand if this was a recheck appointment. But not for checking the items they failed to check the first time we had her there. Soooo, let me get this straight.... I have to take another day off work. Plus torture my baby AGAIN!!!!! Plus charge me MORE money for xrays that should have been taken on the last appointment. ????!!!!! Anyways I did set up another appointment with Dickman rd. Vet. But you can bet your bottom dollar I will be scheduling another opinion appointment somewhere else for a second opinion. Seriously Dickman rd. Vets? No wonder you only have 2 **'s. (stars). After my dealings with you people, I'm truly surprised you have that many. **** ENTER AT YOUR OWN RISK! ****

Oct 2023

Mass confusion with a touch of rudeness. Seems the techs do most of the work they often diagnose a problem. One can't talk to a vet they are cloistered in the back.. They don't always return promised phone calls. They have entries in the pet record that never happened. They misdiagnose & re diagnose & then combine the two & give a medicine that was unnecessary because of the other med they gave the same day. Circusesque.