FCS was quick to respond to an appointment need. There were plenty of reminders and good communication. Colin, the expert was very nice, on time and was knowledgeable and explained everything clearly.
July 2024
The service I received from Family Chimney Sweeps was exceptional. Roman and Abby arrived right on schedule and were very friendly and professional. I learned alot from them about my gas fireplace and my wood-burning fireplace and chimney. Every question I had was answered and every concern was addressed. They got my fireplace cleaned up like new and installed a rain cover on my chimney, that was missing and needed. They used floor covers and shoe covers in the house. Roman provided helpful safety and use instructions. The price was very fair and reasonable. The rain cap was guaranteed. I was encouraged to call if I had any additional questions or needs. I would... read full review
May 2024
Roman and Ben were very courteous and I appreciate that they explained things to me since I have never before had, or used, a fireplace. I'm looking forward to receiving the written report of the inspection, as well as options for preventive maintenance and potential upgrades.
FCS was quick to respond to an appointment need. There were plenty of reminders and good communication. Colin, the expert was very nice, on time and was knowledgeable and explained everything clearly.
The service I received from Family Chimney Sweeps was exceptional. Roman and Abby arrived right on schedule and were very friendly and professional. I learned alot from them about my gas fireplace and my wood-burning fireplace and chimney. Every question I had was answered and every concern was addressed. They got my fireplace cleaned up like new and installed a rain cover on my chimney, that was missing and needed. They used floor covers and shoe covers in the house. Roman provided helpful safety and use instructions. The price was very fair and reasonable. The rain cap was guaranteed. I was encouraged to call if I had any additional questions or needs. I would... read full review
Roman and Ben were very courteous and I appreciate that they explained things to me since I have never before had, or used, a fireplace. I'm looking forward to receiving the written report of the inspection, as well as options for preventive maintenance and potential upgrades.