University Health Service, University of Michigan

worst place ever!!! do not waste your time going here. guarantee if you were to go in there with a gunshot wound they would ask you to make an appointment. This place is utterly horrible and the front desk staff extremely rude.

My physician told me that only two out of the three lab tests were going to be covered by my insurance. I go down to billing to determine which one was not covered and it was the Basic Metabolic Panel. This same day, I go upstairs to the labs and walk into the clinic. There was no communication from the medical staff because patients had to sign in on a clipboard. They called a patient's name that sounded similar to my name and I stood up, thinking my name was called and went up to the medical professional saying, “Hi, I do not want to do the basic metabolic panel because it is not covered by my insurance.” She directed me to another person at the front desk... read full review

I always have a great experience here. Dr Shamoli Khanderia, who is the best primary care physician I ever had (and I had many - lol) is very patient, careful and holds me accountable when it comes to managing my metabolic issues. She always takes her time to explain things to me in detail and listens to my worries. I really have the impression that we are working on my health as a team and that I am not left alone with all my chronic diseases.Everybody else, from nurses to receptionists have always been nice and patient with me, a foreigner with a lot of anxiety. The people in the lab are also very nice.