Koch & White Heating & Cooling Inc

Koch & White Heating & Cooling Inc. is a business known for their responsiveness and attentiveness to customers' needs. They have installed and maintained heating and cooling systems for various clients, some of whom have been using their services for many years. Upon encountering issues, such as a malfunctioning thermostat or delays in utility services, the team at Koch & White has shown flexibility and patience in addressing these challenges. Although there have been some glitches in the installation process and discrepancies between manual instructions and actual programming, the company has been proactive in sending additional personnel to rectify these issues. Customers have appreciated the detailed explanations of recommended upgrades, as well as the team's patience and communication skills during installation. Overall, Koch & White Heating & Cooling Inc. is recognized for their reliability, efficiency, and quality of service.