Reviews for Gainsley Electric, Inc
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
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accepts credit cards
Ratings
Google: 3.4/5Gainsley Electric, Inc
4571 Washtenaw Ave Suite A, Ann Arbor
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Awful experience. While Gainsley's crew was working to restore power, an arc occurred that fried our dryer, dishwasher and water heater, and filled our entire house with smoke. As it turns out, blame cannot be placed on the crew as the arc was due to a break in the meter box that was unknown at the time. However, when I questioned Mr. Gainsley because I was not convinced the crew did everything right, he berated me. He placed the blame on me for the incident, and had no empathy whatsoever. He then spent about 5 minutes looking at the panel for damage and said everything was fine and advised me to turn power back on. I'm so glad I didn't listen to him and hired more competent...read full review
After my bathroom was gutted during renovations, a mess of DIY electrical work was revealed! Bill quickly came out to assess the situation and then assigned the very knowledgeable and dedicated Andrew to re-wire everything. Andrew also played detective to finally solve the mystery of why lights throughout my house had been flickering for years! I was so grateful for the amount of effort he put into figuring out what caused the problem and I would welcome him back to handle ANY electrical issue in my home!
After we lost business for over 3 hours because the owner put the fuse in wrong (the words of his employee), he charged me for the time he took looking for something that wasn't wrong. I never write reviews but I have never been so disappointed in a company.