We had to put down our sweet baby today. The people were so kind and so patient with us. They explained everything that was going to happen. Although we're deeply saddened, we're also immensely grateful to all of the people at Bluepearl for treating us and our kitty with compassion and respect. Thank you. I have to write a second review. BluePearl just sent us a personal sympathy card with employees' thoughts and signatures. It deeply touched our hearts. So thoughtful and kind. God bless all of you.
October 2024
Very long wait due to being understaffed (which I totally get) but the customer service and understanding were impeccable. The staff took great care of my furbaby and I appreciate their help.
October 2024
Only emergency vet that answered the phone after pushing one button, was so very nice at check-in, the vet was completely sympathetic telling my dog had cancer and wasn’t likely to make it through the weekend. I took my dog there because I didn’t know if he was dying or not, and my concern was never about the cost. They were there through the whole euthanasia process and made us feel comforted in our time of need and uncertainty. Would take my pets there again.
We had to put down our sweet baby today. The people were so kind and so patient with us. They explained everything that was going to happen. Although we're deeply saddened, we're also immensely grateful to all of the people at Bluepearl for treating us and our kitty with compassion and respect. Thank you.
I have to write a second review. BluePearl just sent us a personal sympathy card with employees' thoughts and signatures. It deeply touched our hearts. So thoughtful and kind. God bless all of you.
Very long wait due to being understaffed (which I totally get) but the customer service and understanding were impeccable. The staff took great care of my furbaby and I appreciate their help.
Only emergency vet that answered the phone after pushing one button, was so very nice at check-in, the vet was completely sympathetic telling my dog had cancer and wasn’t likely to make it through the weekend. I took my dog there because I didn’t know if he was dying or not, and my concern was never about the cost. They were there through the whole euthanasia process and made us feel comforted in our time of need and uncertainty. Would take my pets there again.