Very poor customer service. Purchased the company I usually use for supplies, did not let customers know, closed the office and then when I attempted to get asthma supplies they said we had to have all new prescriptions.
September 2023
Called went to location, said was open it isn't, called the number they tried to tell me the location doesn't exist even though I'm outside the building and the number on the door goes so directly to that person. Tried to send me 50 minutes away from where I currently was waiting then placed me on hold
May 2022
VERY helpful & courteous. Went 2nd mile to get what I needed, even getting me a cane in a color I liked better from their K'zoo store in 1 day! They happened to have everything I needed on hand & I couldn't be more satisfied! Great selection for such a small place! Thanks so much!
Very poor customer service. Purchased the company I usually use for supplies, did not let customers know, closed the office and then when I attempted to get asthma supplies they said we had to have all new prescriptions.
Called went to location, said was open it isn't, called the number they tried to tell me the location doesn't exist even though I'm outside the building and the number on the door goes so directly to that person. Tried to send me 50 minutes away from where I currently was waiting then placed me on hold
VERY helpful & courteous. Went 2nd mile to get what I needed, even getting me a cane in a color I liked better from their K'zoo store in 1 day! They happened to have everything I needed on hand & I couldn't be more satisfied! Great selection for such a small place! Thanks so much!