Reviews for The Boss Lady's Cleaning Service
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts credit cards women-owned
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The Boss Lady's Cleaning Service
1100 S Main St, Adrian
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Teri is a very reasonable and fair business owner. Her customer service skills are incredible. I initially did not receive the cleaning service that we discussed for my move out cleaning because someone else she sent did not do the job appropriately. Once I asked her about it, she immediately came to complete the job herself with no time to waste and she went above and beyond. She never gave any attitude and was incredibly apologetic. This kind of service is rare to find these days, I appreciate your work ethic! Will use and recommend you in the future, thank you :)
Teri and her crew worked all day to clean my home from top to bottom. They were extremely professional and detail oriented and did a phenomenal job deep cleaning. They brought all their own cleaning supplies and equipment, worked diligently, and went above and beyond. Dusting, vacuuming, closets, cabinets, carpet cleaning - they did it all. I would recommend The Boss Lady's Cleaning Service to anyone looking for affordable and professional help.
Quick summary: Overall I am very satisfied with the service that I received from Teri and the Boss Lady's Cleaning Service. She did a fantastic job on my house and made it seem like new again. Teri is professional and detail oriented. She arrived on time and immediately started work. I feel like I received an excellent value for my money. Additional details: When I contacted Teri initially on Yelp she responded with a price quote in a timely manner. We were able to set an appointment for a walk-through. on the day of the walk-though she notified me that she was going to be about 15 minutes late for our appointment, which was totally fine and I appreciated the notice. Once Teri arrived we went through my house. She took notes on areas of emphasis that I pointed out and asked a lot of good questions. I still had several other companies to interview so I did not book her service at that time. Once I had completed my other interviews I realized that Teri's rate was the most competitive and her professionalism/demeanor was on par with the more expensive companies. I informed Teri that I decided to go with her company and we set up a day/time for her to get started. Teri arrived on time and got to work straight away. My house was in need of a deep cleaning and Teri worked really hard to make my house look like new again. I work from home but I was not disturbed at all by Teri. She worked until the job was done and did not appear at any time to be in a rush to get somewhere else, I truly felt like she viewed the task at hand to be of upmost importance. There were a few minor things that Teri missed, though very understandable given all that she had to do. I let Teri know about them for next time and I am confident that they will be addressed. And yes, I may have buried the lede here; I have already booked Teri for another service. In my experience, the Boss Lady's Cleaning Service is right at the top when it comes to service and value for money. If you choose this company you will not be disappointed.