Ada Vision

Jan 2024

they never answer their phone. the message will say they are closed give the bus. hours and you are calling when it says they're open. They don't let you finish a sentence, just want you gone when they realize you won't be buying glasses from them at grossly inflated prices even relative to other grossly overprice optometrists, they lose all interest in you. your prescription will be written wrong, by someone other than the dr. you will wait 2 weeks for an answer to getting it corrected to what they told you what it was at your appt. then will write it even further from it and ignore you indefinitely when you ask for it to be corrected a second time. Oh, and they will throw in needless scans at over a hundred dollars that insurance will not cover and not tell you they are doing them or charging you extra out of pocket. Very unscrupulous, totally profit driven, only there to sell glasses at unethical profit margins and bolster the bill through adding on expensive procedures without mentioning or explaining, even though you just had them done and they saw it in your records. many good places to go, I would highly recommend avoiding this business, because that's what they are just a business, they remove the 'care' from vision care.

Mar 2023

Avoid this place. Spent two months trying to find contacts that allowed me to see, was told wrong contacts were ordered due to a computer glitch, after this was discovered it then took another week for them to offer a refund, and figure things out. The first 3 sets of contacts made me sick/dizzy/headaches. Never once saw the doctor wash his hands in any of my visits, the doctor insisted on putting in contacts in my eye himself without seeing him wash his hands. I never received any paperwork or receipts for my initial exam, said they were figuring out the system, I got my prescription information eventually after I informed them I would not like to do business with them...read full review

Sep 2021

New to the area a year ago. Went here for eye exam and they recommended progressive lenses. Pd $500+ for these progressive lenses. Came back about a month after getting them cause one lense was a little off and told them they didn't feel right. They said it takes time to get used to them and they had to recenter one of the lenses. Got them back and tried to get used to them over the last 7 or 8 months came back and told them they make me dizzy and give me headaches. They said you should have complained about that within 3 months there is nothing we can do and wanted me to pay more to get them changed. Now I have a $500 paper weight. My wife and I will not be back.Follow...read full review