I really appreciate Dr Paradis and his optical team. He has new equipment that allows him to get detailed eye health without needing to dilate my eyes. I drive from the Brunswick area for my eyecare. The opticians help adjust my existing glasses and are no-pressure when it comes to purchasing new ones.
April 2024
Used to love this place for my wife and I. Not going to now just got off the phone with a women rep who was extremely rude. First she couldn't find me in the system and told me I don't exist or have never been. First lie there have been here 3-4 times before 2020 when I got my glasses prescription from them. However she found my wife no problem and then told me I told her my birthday wrong or I don't know my birthday. Then asked for my insurance. Just to tell me they don't except that have to pay out of pocket and will not use our second insurance and told me we have to figure out because they wont use the first or second and we have to pay out of... read full review
April 2024
They have completed gone down hill with how they treat patients. We went to make an appointment today the women on phone was extremely rude. To save everyone time. They don't except cigna or Maine care which we have both of. We are also repeat clients. Extremely disappointed and will be sure to tell family members who are also regulars here how we have been treated and always have thought highly of this place.
I really appreciate Dr Paradis and his optical team. He has new equipment that allows him to get detailed eye health without needing to dilate my eyes. I drive from the Brunswick area for my eyecare. The opticians help adjust my existing glasses and are no-pressure when it comes to purchasing new ones.
Used to love this place for my wife and I. Not going to now just got off the phone with a women rep who was extremely rude. First she couldn't find me in the system and told me I don't exist or have never been. First lie there have been here 3-4 times before 2020 when I got my glasses prescription from them. However she found my wife no problem and then told me I told her my birthday wrong or I don't know my birthday. Then asked for my insurance. Just to tell me they don't except that have to pay out of pocket and will not use our second insurance and told me we have to figure out because they wont use the first or second and we have to pay out of... read full review
They have completed gone down hill with how they treat patients. We went to make an appointment today the women on phone was extremely rude. To save everyone time. They don't except cigna or Maine care which we have both of. We are also repeat clients. Extremely disappointed and will be sure to tell family members who are also regulars here how we have been treated and always have thought highly of this place.