Dead River has been very pleasant to deal with at the office, with delivery and now with service on my furnace. Thank you Mark for taking care of my furnace. You have a polite and friendly business persona. Even my dog Emma enjoyed meeting you. Job well done.
February 2024
I would recommend it to anyone who is having issues with larger companies that are cooperate level and have customer service representatives that struggle communicating effectively in English.
November 2023
Dead River always meets their service window for furnace cleaning. It is a comfort to be on a plan so we never run out, our price is capped and we can spread the cost over 12 months. Last year we had one day where we were nervous about running low, first time in almost 25 years. We called to confirm and we were indeed on the schedule for that day. They were polite and understanding about our concern.
Dead River has been very pleasant to deal with at the office, with delivery and now with service on my furnace. Thank you Mark for taking care of my furnace. You have a polite and friendly business persona. Even my dog Emma enjoyed meeting you. Job well done.
I would recommend it to anyone who is having issues with larger companies that are cooperate level and have customer service representatives that struggle communicating effectively in English.
Dead River always meets their service window for furnace cleaning. It is a comfort to be on a plan so we never run out, our price is capped and we can spread the cost over 12 months. Last year we had one day where we were nervous about running low, first time in almost 25 years. We called to confirm and we were indeed on the schedule for that day. They were polite and understanding about our concern.