JCPenney Salon

Aug 2024

First things first my hairstylist is just absolutely amazing no matter where she goes and does. She always goes above and beyond for her clients. & I am so happy for her happiness now, since she has joined your team.
Secondly I am so glad I followed her over when she moved to your salon. This salon is so much better than what I was used to all the way around. The environment and atmosphere is just so much more relaxed and peaceful. I feel welcomed and like I belong every time I go in there. Great job and thank you for what you do.
lastly, I just wanted to say that they are very workable and make it very easy to make appointments weather that's online or via phone...read full review

Oct 2022

Was leaving because it was closing at the mall and all the doors seemed to be locked I asked my friend where should we go because they all seemed locked to leave , and the employee rudely answered . "It's the first door "we didn't know if it was the first door on the right or left she didn't specify it and then she repeated herself and said it again but with such a nasty tone this time and rolled her eyes . I did not misinterpret her tone I could tell she was saying it in a absurd way towards me and I was not happy with it . I wanted to go back in there and say maybe you should talk to people nicer especially customers ! Where is the general respect nowadays . This generation is falling apart and as someone who is in this generation as well I'm seeing this from a different prospective I'm saying people around my age should learn manners .

Jun 2019

Customer service is great here! The store does feel outdated and the dressing rooms could use new carpet. I find decent prices and the service worth the visit. Fred was great helping me find items I needed and others are always kind at checkout.