“Ruptured frozen pipe 2/4/23, Immediate response even though they had to be swamped with calls. All crew were professional, polite, respectful, thorough and on time. I would use Brad McCrum and his men again with no hesitationServices: Flood cleanup“
“We had a major mold issue in our floor level basement and the whole thing needed to be gutted. Doug’s team were great. It was a LOT of work to gut a nearly 200 y/o basement (with a slew of surprises). They worked so hard, went beyond what we asked, and the place looked incredible in the end. I am allergic to mold, and with their remediation + a good commercial dehumidifier, I don’t have any symptoms.
We recently had a construction team in to have a look at a separate issue, and they were also genuinely impressed with the mold removal work. Thank you team for a job well done!“
“From the minute I called them to schedule an estimate, until they walked out the door having fully remediated my mold, I’ve been nothing but satisfied. From the main office on the phone, to the technicians in my home, everyone has been professional, clear, friendly, and fair. I had a pretty extensive mold situation on one entire floor of my house, and within 3 1/2 days it was completely gone. I am confident that it is gone for good. I would 100% recommend this company to anyone, and have told my HOA board about them in case any of us have issues in the future. They made a very stressful situation, feel manageable and repairable.“
“My husband and I let out silver labs dogs out on 8/8/24 around 2:30 am to go the bathroom. Next thing we know, they both came in vomiting and foaming at the mouth. Little did I realize, they both got sprayed by a skunk. We have done several baths and we even bought an ozone machine. Sure it helps but they rubbed their bodies all over the couch, blankets, rugs and dog beds. The couch is the WORST. We have tried everything. As soon as you sit on the couch especially on a muggy day, it comes right back to you! Finally after 3 weeks, I called Magic Carpet Cleaning & Restoration and they made an exceptional appointment to come up and clean our couch on a Saturday because it was wicked bad. Joe did a very hands on and in depth cleaning job and even educated us on the cleaning procedure! Thanks again Joe! I would definitely recommend Magic Carpet again in the future.“