Dead River Company

Feb 2023

I had a bill placed on my back door that blew away with the wind. I called and asked to have the bills put into my mail box. No problem they added it to their notes and they didn't charge me the late fee price's. The next delivery the bill was in my mailbox like I asked, but the following one was hooked over the handle of my mailbox. I called telling them they need to make sure it gets into my mailbox. I received a rude tone from the secretary and had to pay the late fee. The next delivery I didn't get a bill in or on my mailbox.

Feb 2021

Hired this company to install tank during installation at $6000 I called to fill the tank and was quoted $3.09 a gallon 4 days later the truck filled the tank at $3.69 a gallon. I was told they calculated 300 gallons a year in consumption meaning I pay the highest tier amount based on usage. Used 200 gallons since mid November. Installation looks like a child did it. These guys are just about making money service at the highest prices.

Nov 2019

Worst customer service ever. My wife called and ordered oil ,asked when to expect delivery. She was told no idea some in the next week because of a storm. I found this odd so i called the next day, and got the same answer. I asked her you can't tell what day you are going to deliver in the next week? She asked what my level was i told her 1/4 of a tank she said well you do know that"s 60 gallons right? I told her i was going to check to see if someone else could do better, her response was well good luck with that, not what a customer wants or should hear. Bryant Energy delivering same day. Called back and canceled my order. Just so you know you are not the only place...read full review