“I hadn't been to an optometrist in 5 years but desperately needed new glasses. After doing some research I decided to come here due to it being so close to home and having such good reviews, as well as taking my insurance. The person at the check in desk was lovely, bubbly, and clear about what I needed to do. I only waited maybe ten minutes or so in their little waiting area before being taken back by Dr. Giles. He was very friendly and what I loved most about him was that he explained everything that was being done, why, how, etc. He gave me information, he made sure I was involved and understood. I felt much more in control of my own health than I ever had. Afterwards he handed me my prescription and set me on my way. I'd also never had anyone just GIVE me my prescription much less let me leave without trying to even mention buying frames there. I really was given full control of my healthcare and it was a great experience. It also didn't take very long at all. I left feeling confident, happy, and relieved.“
“9-23-2024 My regular eye doctor examined me and said I had a tear in my right Retina. Which is why I had him check it because of an issue. He set me up that day with Eyecare Medical Group and they called me within the hour. They fit me in the very next day. It was easy place to find with plenty of parking. It has a great waiting area with multiple check in areas depending on which Doctor you see. I saw Dr. Parnes. The wait was probably 30 minutes and it didn't bother me at all. The staff was very friendly and I was checked in and then when called the basic checks and scans were done and Dr. Parnes came in and after examination of my eye was brought by his assistant to the room where they use a laser to "Tack Weld" basically the tear. the procedure lasted less then a minute it seemed. I had my follow up today on 10/22/2024 and everything is fine. I had excellent care and service. They do "Emergency" procedures so sometime there will be a wait. It's totally understandable that you may have a delay from arrival to setting in the Dr. Chair. Unless yourself centered and can't grasp this idea I guess. I highly approve of this practice.“
“From the person who greeted me upon check-in, to the person who ran some pre-exam tests, to my time with Dr. Mike, to the person who helped me look at some new frames, every single person was very very pleasant - the kind of pleasant you feel is not forced. Dr. Mike takes his time explaining things to you, showing you your actual vision tests and explaining what you are looking at. I just loved his upbeat persona in general. I left the office in a great mood.“
“Dr. Tricia is wonderful. The staff are all extremely professional and are great to work with. Highest recommendation.“
“This is a top notch care facility ...Doctors , nurses, staff,... / ....EXCEPT for .. ONE .. thing. Their internet site is USELESS ! Impossible to navigate...can't set up an account like you could at ANY DOCTORS OFFICE in the nation. They have an "invitation" sequence with code okay, ETC, ETC. But the site walks you 1-2 steps and says unavailable ... You don't get shut out for 20 tries it says. BS. I tried everything for 2-3 days , several calls ( no tech support ), switched email addresses.....passwords... put nonsense words in for ID and PW, used their silly codes.... N. . O. . T. . H. . I. . N. . G . Can't see my doctors summary, etc. or other messages claimed sent to me. So, frustrating ! Time to stop letting somebody's son or nephew control this site. Get something up to date“
“Professional and courteous and knowledgeable Dr. Kapers and Abbie answered all my questions.“