“From the person who greeted me upon check-in, to the person who ran some pre-exam tests, to my time with Dr. Mike, to the person who helped me look at some new frames, every single person was very very pleasant - the kind of pleasant you feel is not forced. Dr. Mike takes his time explaining things to you, showing you your actual vision tests and explaining what you are looking at. I just loved his upbeat persona in general. I left the office in a great mood.“
“I have been going to VIP for years and will not go anywhere else. They bring back true meaning to the concept of putting the customer first over profits in a real way everyday. Picking glasses can be difficult and each team member I have worked with was patient, thorough and experienced. In my recent purchase had to go through several pairs before I got it right and Todd supported me through the entire process with a smile on his face. They take the time to do things right and I cannot say enough positive things about my overall excellent experience. Make this your first stop and it will be your last for years to come. My doctor at Maine Eye recommended them to me, thank you Dr. Walters! Thank you Todd!“